Privacy Policy

This website is operated by Footfall Studio (“we”, “us”, “our”), Brandon Hicks, trading as Footfall Studio, based in North East England, United Kingdom.

We are the “data controller” of the personal information you provide to us. If you have any questions about this policy or your data, contact us at brandon@footfallstudio.co.uk.

We may collect and process the following information:

• Information you give us, such as your name, email address, phone number and any details you include when you complete our contact form, book a call, or message us on WhatsApp.
• Information we collect automatically, such as your IP address, browser type, device information and how you use our site, collected through cookies and similar technologies (see “Cookies” below).

We use your personal information to:

• Respond to your enquiries and provide the services you’ve requested;
• Arrange and carry out free audits and consultations;
• Send you information you’ve asked for, and (where you’ve agreed) occasional updates or offers;
• Improve our website and services;
• Meet our legal and accounting obligations.

Under UK GDPR, we rely on the following lawful bases for processing your data:

• Consent, for example, when you opt in to marketing emails or accept cookies;
• Legitimate interests, to respond to enquiries and run our business effectively;
• Contract, where processing is necessary to provide a service you’ve engaged us for;
• Legal obligation, where we’re required to keep records (e.g. for tax).

We never sell your data. We may share it with trusted third-party providers who help us run our business and this website, such as our form/email provider (Formspree), email marketing tool, booking tool (Calendly), website host and analytics provider. These providers only process your data on our instructions.

All appropriate safeguards and Standard Contractual Clauses are in place.

We keep your personal information only for as long as necessary for the purposes set out above, or as required by law. Enquiry data is kept for 24 months, client records for 6 years for tax purposes.

Under UK GDPR you have the right to access, correct, delete or restrict the processing of your personal data, to object to processing, and to data portability. You can also withdraw consent at any time.

To exercise any of these rights, email us at brandon@footfallstudio.co.uk. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

Our website uses cookies to help it function and to understand how visitors use it. You can control cookies through the cookie banner and your browser settings.

We may update this policy from time to time. Any changes will be posted on this page with a revised “last updated” date.